Every endpoint.
Every client.
One console.
MateConnect is the remote monitoring and management platform built for managed service providers. Inventory, patching, automation and unattended remote access — across every tenant you support.
Everything you need to run a managed fleet
MateConnect is not a single-tenant RMM with an agency label bolted on. Tenancy, identity and audit are foundations, not features.
Multi-tenant by design
One console, every client. Organizations and sites are enforced in the database, not filtered in the UI — a technician cannot see across a tenant boundary.
Inventory that stays current
Hardware, OS, users, network, security posture and installed software, collected on a schedule and diffed so you see what changed and when.
Patch management
Approval rings, maintenance windows and reboot policy per tenant. Scan, install and verify are server-owned state machines, not fire-and-forget scripts.
Unattended remote access
Native remote desktop over WebRTC with H.264, multi-monitor support and TURN relay fallback. No inbound ports on the endpoint, ever.
Scripting and automation
Approved scripts with typed parameters and secret handling. Turn repeated remediation into scheduled automation instead of tribal knowledge.
Advanced endpoint tools
Processes, services, files, registry, event logs, scheduled tasks, network and diagnostics — every action allowlisted and audited.
From zero to a managed fleet in an afternoon
Enroll an endpoint
Create a site-scoped enrollment token and run one command. The agent generates its own identity, stores credentials in OS-protected storage, and dials out over TLS. No inbound firewall rule, no shared organization key.
Set policy per tenant
Patch rings, maintenance windows, alert thresholds, remote consent and recording rules are configured per organization. Technician permissions are enforced server-side at the capability boundary, not in the interface.
Operate the fleet
Watch presence and health in real time, run bounded commands, open a live terminal or take an unattended remote session. Every privileged action is audited with the principal that authorized it.
Built to be audited
An RMM has administrative reach over every machine it touches. The architecture assumes that and constrains it.
Outbound only
Endpoints open no inbound management ports. Agents dial out over authenticated TLS.
Tenant isolation
Row-level security is forced at the database, with composite keys preventing cross-tenant joins.
Per-device identity
Every endpoint holds its own credential. Enrollment tokens are short-lived and single-use.
Signed updates
Agent updates are Ed25519-signed against a trust anchor compiled into the binary.